Get a Proposal

Privacy Policy

1. Introduction

Complete Digital Technology, LLC is committed to protecting the privacy and security of our clients' data. This Privacy Policy details how we collect, use, and safeguard personal and confidential client information in the course of providing our technology services, including IT support, web and cloud services, integrations, and related consulting.

2. Information We Collect

We collect information necessary to deliver our services effectively. This includes:

  • Personal Information: Name, email address, phone number, and business details provided through our website's contact forms or during client onboarding.
  • Confidential Client Data: Access to client-owned systems such as networks, cloud accounts, productivity tools, analytics, and website or application backends. This data is considered confidential and remains the property of the client at all times.

3. How We Use and Handle Client Data

Client data is used exclusively for the purpose of executing, managing, and reporting on technology services as agreed upon in the Statement of Work or service agreement. We implement strict internal controls to ensure that:

  • Access to systems and project data is restricted to authorized personnel who are bound by confidentiality agreements.
  • Client data is not sold, shared, or transferred to any third party, except as required for service delivery (e.g., integration with approved vendors or platforms) or as required by law.
  • We employ industry-standard security measures to protect against unauthorized access, alteration, or destruction of your data.

4. Data Security

The security of your information is paramount. We utilize secure methods for data access and storage. While we take extensive measures to protect your information, no method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

Clients have the right to request access to, correction of, or deletion of their personal information held by Complete Digital Technology, LLC. Upon termination of services, we will securely remove or return all confidential client data as specified in our service agreement.